Question 1

How do you price projects, and how do milestone payments work?

Accepted Answer

We operate on a 100% fixed-price milestone model with zero hidden fees. Payments are structured around tangible sprint deliverables: typically 30% upfront kickoff, 35% upon private staging deployment and demo approval, and 35% upon production DNS cutover and repository handover. You never pay for subsequent phases until you formally approve the working build of the current milestone.

Question 2

What happens if our project requirements or feature scope changes mid-sprint?

Accepted Answer

If you wish to add new features or modify existing user flows mid-project, we conduct an immediate impact assessment within 24 hours. We provide an itemized Change Order specifying the exact additional timeline and cost. We will never begin out-of-scope work or bill you without your written sign-off.

Question 3

How do we get started, and what is the onboarding process?

Accepted Answer

Getting started is straightforward. You schedule a 20-minute technical discovery call with our engineering leads. Within 48 hours, we deliver an itemized Technical Specification (PRD), database entity schema, and a fixed-price proposal. Once approved and the initial milestone is funded, sprint engineering begins within 5 business days.

Question 4

What technologies do you build with, and why?

Accepted Answer

We build exclusively with modern, industry-standard toolchains: Next.js 16 (App Router), React 19, strict TypeScript, Node.js 22, Express 5, PostgreSQL, MongoDB, Redis, Docker, and AWS / Vercel Edge. We choose this stack because it delivers sub-100ms TTFB, 100/100 Core Web Vitals, and effortless horizontal scaling.

Question 5

Can you integrate with existing databases, legacy APIs, or 3rd-party ERPs?

Accepted Answer

Yes. We frequently architect decoupled micro-routes, GraphQL/REST middleware layers, and secure ETL pipelines that interface with legacy SQL databases, payment gateways (Stripe, SSLCommerz, bKash, AmarPay), CRMs (HubSpot, Salesforce), and proprietary corporate APIs without breaking existing production workflows.

Question 6

Do you build cross-platform mobile apps as well as web applications?

Accepted Answer

Yes. We engineer high-performance mobile applications using React Native and Expo SDK 57 with Reanimated physics and NativeWind styling. This provides a unified TypeScript codebase that compiles into 60fps native iOS and Android binaries with shared backend API contracts.

Question 7

How long does a typical custom software build take from start to finish?

Accepted Answer

A standard full-stack MVP or custom web application typically takes 4 to 6 weeks. More complex multi-tenant SaaS platforms or ERP/marketplace ecosystems range between 8 to 12 weeks. During Phase 01 Discovery, we establish a strict milestone calendar with locked delivery commitments.

Question 8

How do I review and test progress during the development cycle?

Accepted Answer

You receive a private, password-protected staging URL (e.g. staging.yourdomain.app) that updates with every approved sprint commit. Every two weeks, we host an interactive demo teardown. You also have direct Slack/Discord access to the lead engineers building your software.

Question 9

What communication channels do we use, and what is your update cadence?

Accepted Answer

We believe in zero middlemen. You get a private Slack or Discord channel with our lead developers, plus shared access to a real-time project board (Jira / Linear / GitHub Projects). We provide bi-weekly async video Loom walkthroughs and weekly sync meetings.

Question 10

Who owns the source code, database schemas, and intellectual property?

Accepted Answer

You own 100% of all intellectual property, source code, database schemas, and Figma assets from the moment each milestone is completed. Upon final launch, we transfer complete GitHub repository administration and infrastructure keys. There are zero proprietary runtime locks or vendor handcuffs.

Question 11

Where is the application hosted, and do you manage cloud accounts?

Accepted Answer

We deploy directly to your own cloud infrastructure (AWS, Vercel, Cloudflare, DigitalOcean, or Railway). You retain full billing ownership and root administrative access. We provide complete Terraform or Docker deployment scripts so your team can spin up environments independently.

Question 12

What happens if unexpected bugs or issues occur after launch?

Accepted Answer

Every project includes a complimentary 30-day post-launch bug warranty. If any unexpected defect or functional regression occurs within 30 days of launch, our team fixes it immediately at zero additional cost. We also offer ongoing monthly SLA maintenance retainers for continuous feature iterations.

Question 13

Do you offer ongoing software maintenance, updates, and feature development?

Accepted Answer

Yes. We offer flexible monthly retainer packages covering uptime monitoring, library security patches, database backups, performance optimization, and dedicated developer hours for iterative feature expansion.

Question 14

How do you ensure application security and protect user data?

Accepted Answer

We implement defense-in-depth security: strict runtime request validation with Zod, SQL/NoSQL injection sanitization, rate-limiting with Redis, bcrypt/Argon2 password hashing, HTTP-only secure cookies, and automated vulnerability scanning in our CI/CD pipelines.

Question 15

Can the software handle high-concurrency traffic spikes?

Accepted Answer

Yes. We build stateless API services, multi-tier in-memory caching with Redis, read-replica database pooling, and edge CDN asset distribution. For example, our work on Preparation Academy handles tens of thousands of concurrent real-time student exam submissions with sub-100ms response times.

Question 16

Do your web applications achieve 100/100 Google Core Web Vitals and SEO rankings?

Accepted Answer

Yes. By leveraging Next.js Server Components, automatic WebP/AVIF image transformations, zero CSS runtime overhead with Tailwind CSS, dynamic sitemaps, and automated JSON-LD rich snippets, every site we release is engineered to score 95-100 across Lighthouse metrics.

Frequently Asked Questions