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TAILORED BUSINESS SOFTWARE

Custom Software Built Around Your Business

We design and engineer bespoke software solutions that automate your daily operations, eliminate manual bottlenecks, and help your business scale without being boxed in by off-the-shelf tools.

100% IP Ownership
Milestone Billing
30-Day Free Fixes
No Tech Jargon
THE OPERATIONAL BOTTLENECK

Is Your Business Being Limited by Your Current Tools?

Most growing businesses don't start with a software problem. They hit a growth ceiling when off-the-shelf software stops keeping up with the unique way they work.

Spreadsheet Overload

Your core business relies on dozens of spreadsheets. One accidental formula deletion or copy-paste mistake causes hours of panic and inaccurate customer reports.

Disconnected Tools

Your accounting, CRM, inventory, and emails live in separate silos. Your staff spends hours manually retyping the same customer data across multiple software tools.

Manual, Repetitive Tasks

Talented employees spend 15+ hours every week creating PDF invoices by hand, calculating commissions, updating inventory records, or copying data.

High Per-Seat Software Costs

You pay thousands of dollars each month in software subscriptions that penalize you every time you hire a new team member or onboard a new client.

Rigid Workarounds

Off-the-shelf software doesn't fit your unique workflow. Your team wastes time finding awkward workarounds instead of doing high-value client work.

Growth Ceilings

As your order volume or client base expands, existing tools become painfully slow, crash during peak hours, and lack the real-time visibility leaders need to make decisions.

Workflow Transformation

See the Difference: Daily Operations in Practice

Step 1

Manual Client Form

Customer fills form or sends email inquiry

Step 2

Copy into Excel

Staff re-types data into internal spreadsheet

Result

Errors & Delayed Deliveries

Data out of sync, missed invoices, lost hours

PLAIN-ENGLISH EXPLANATION

What Is Custom Software Development?

In simple terms: custom software is built to fit your business, instead of forcing your business to fit someone else's software.

Generic Tools

Off-the-Shelf Software

Pre-made platforms (like generic CRMs or ERPs) built for millions of companies at once.

  • One-Size-Fits-All: Designed for everyone, which means it doesn't fit your unique company workflow.
  • Endless Subscriptions: You pay expensive per-user monthly license fees that increase as your team grows.
  • Rigid Settings: Impossible to change core functionality; you must change how your business operates.
  • You Never Own It: The vendor can change pricing, discontinue features, or shut down at any time.
  • Your Business Adapts to the Tool: Staff must work around software limitations and bugs.
Ideal only for standard, non-differentiating tasks (like basic accounting).
BUILT FOR YOUR ADVANTAGE
Planex Custom Software

Tailored Custom Software

Engineered exclusively around your exact business model, operations, and customer experience.

  • 100% Tailored: Engineered to match your exact business rules, team roles, and client touchpoints.
  • Zero Per-Seat Penalties: Single milestone investment. Add as many team members or clients as you want.
  • Infinite Flexibility: Add new features, change rules, and integrate new tools whenever your market evolves.
  • 100% Your Legal Asset: You own the code, database, and designs from day one with zero vendor lock-in.
  • The Software Adapts to You: Gives your company an unfair operational edge over competitors.
A permanent digital asset that increases your company's enterprise valuation.
SOLUTIONS BY BUSINESS USE CASE

Custom Software Solutions We Build

From automating internal backoffice tasks to launching customer-facing SaaS platforms, we architect software that solves real business bottlenecks.

Operations & Backoffice

Business Management Systems (ERP)

Unify your employees, warehouse inventory, vendor orders, workflows, and finances into one synchronized command center.

Common Features
Multi-branch inventory & warehouse tracking
Automated procurement & vendor PO generation
Role-based staff permissions & audit trails
Customer Experience

CRM & Branded Customer Portals

Empower customers with private 24/7 self-service portals to track project milestones, download invoices, and submit requests.

Common Features
Customer self-service ticket & invoice hubs
Visual sales pipeline & lead deal stages
Automated WhatsApp & email status notifications
Digital Products

SaaS Platforms & Validation MVPs

Transform your industry knowledge and proprietary workflows into a recurring-revenue subscription web or mobile platform.

Common Features
Multi-tenant subscription billing with Stripe
Tiered user account roles & team workspaces
Automated customer onboarding & analytics
Digital Products

Marketplaces & Multi-Vendor Hubs

Connect buyers, sellers, or service providers with automated commissions, instant search, and escrow payments.

Common Features
Vendor stores with automated commission splits
Real-time messaging & quote bidding engines
Secure escrow checkout & review verification
Operations & Backoffice

Internal Tools & Workflow Portals

Eliminate error-prone spreadsheets with custom internal dashboards engineered specifically for your field team and office staff.

Common Features
Field technician job loggers on mobile
Automated contract & PDF proposal builders
Data validation engines that eliminate human errors
Customer Experience

Booking & Appointment Engines

Manage bookings, reservations, service schedules, deposit payments, and automated customer reminders without double-booking.

Common Features
Real-time calendar availability & team sync
Upfront credit card & digital wallet deposits
Automated SMS/Email reminders that stop no-shows
Customer Experience

B2B E-Commerce & Wholesale Portals

Custom online purchasing engines built for wholesale clients with negotiated tiered pricing, credit limits, and volume orders.

Common Features
Client-specific pricing tiers & bulk discounts
Purchase order (PO) upload & invoicing credit terms
ERP-connected live warehouse stock reservation
Operations & Backoffice

Workflow Automation Engines

Connect your existing databases, third-party APIs, and communication tools so tasks trigger and execute automatically.

Common Features
Instant synchronization between CRM and accounting
Multi-step approval workflows across managers
Automated nightly data backups and reconciliations
Operations & Backoffice

Executive Dashboards & BI Analytics

Bring your company's critical metrics together in one clean, real-time screen so leadership can make decisions with confidence.

Common Features
Live daily gross revenue & net margin graphs
Customer churn & retention rate tracking
Team operational velocity & turnaround times
MEASURABLE BUSINESS IMPACT

Software Should Make Your Business Easier to Run

The ultimate test of software is not how complex its code is, but whether it saves your company time, removes stress, and increases your bottom line.

15–25 hrs/wk
Operational Efficiency

Time Saved on Manual Labor

Automate repetitive invoice generation, inventory counts, and client emails so your best team members can focus on growing revenue.

Direct business outcome
0 Data Errors
Risk Mitigation

Eliminate Costly Mistakes

Rigid database validation stops accidental formula deletions, misplaced customer addresses, and double-entered orders before they happen.

Direct business outcome
100% Real-Time
Executive Insight

Total Leadership Visibility

Check live daily revenue, active customer orders, and staff turnaround times right from your phone without calling a manager.

Direct business outcome
24/7 Access
Customer Retention

Delight Your Customers

Give clients self-service portals to track their projects, approve quotes, and download receipts at their convenience, day or night.

Direct business outcome
3x Scalability
Sustainable Growth

Scale Without More Headcount

Triple your transaction and customer volume without being forced to hire more backoffice staff just to handle data entry.

Direct business outcome
1 Single System
Unified Data

One Source of Truth

Stop bouncing between 5 different logins. Keep your customer history, payments, orders, and documentation together in one secure hub.

Direct business outcome
WHO WE WORK WITH

Built for Businesses at Every Stage of Growth

Whether you are launching your first software venture or upgrading complex enterprise operations, we focus on understanding your business model before writing a single line of code.

Startups & Visionary Founders

Launch a validated software product

You have a validated idea or unique industry insight and need a rock-solid MVP built fast. We serve as your fractional CTO and senior engineering team to get you to market without wasting capital.

Rapid launch-ready MVP delivery
Investor-ready architecture & clean code
100% your intellectual property from day one

Growing Small & Mid-Sized Businesses

Eliminate operational chaos as you scale

You've proven your business model, but manual spreadsheets, fragmented SaaS subscriptions, and copy-pasting data are slowing down your team. We build a unified system to streamline your operations.

Consolidate 5+ separate software subscriptions
Automate manual invoicing & order workflows
Zero per-user monthly subscription penalties

Established Companies & Enterprises

Modernize legacy systems & build portals

Your existing legacy software is slow, difficult to update, or doesn't support modern mobile workflows. We engineer secure, high-speed customer portals and API integrations to future-proof your organization.

Custom customer self-service web portals
High-speed data migration from legacy tools
Strict role-based access control (RBAC) & security

Service, Logistics & Retail Operations

Coordinate field teams, branches & stock

Businesses that manage physical branches, technician dispatching, warehouse inventory, or wholesale B2B pricing. We engineer custom mobile and desktop tools that keep your field and office in sync.

Multi-branch inventory & POS synchronization
Mobile-ready technician and field staff logs
Real-time dispatch, routing & customer alerts

Don't see your specific industry listed above?

Good custom software isn't bound by industry templates. We adapt to how your unique operations work.

Tailored to You
TRANSPARENT, JARGON-FREE METHODOLOGY

What Happens When You Work With Us

Never wonder what is happening with your project. Our 6-step roadmap is designed so non-technical leaders always know where their investment stands.

STEP 01 OF 06

Discovery & Strategy

Guaranteed Stage

We Discover Your Business Workflow

We begin by listening. We learn about your current operational bottlenecks, your team roles, how you make money, and what problem you want software to solve.

What You Receive

Project Discovery Blueprint & Plain-English Feature List

Your Role

You share your business goals and operational challenges

EVERYTHING INCLUDED IN YOUR INVESTMENT

More Than Just Code: What You Actually Receive

We don't just dump code on you and walk away. Every Planex project delivers a complete, production-ready business asset with full documentation and post-launch coverage.

Project Discovery & Scope Blueprint

A plain-English document outlining every feature, user workflow, project milestone, and acceptance criteria.

Included Deliverable

Clickable Figma UI/UX Design

Complete visual designs and prototypes for all desktop and mobile screens before development begins.

Included Deliverable

100% Source Code Ownership

All source code is stored directly in your company's private GitHub repository from day one. You own everything.

Included Deliverable

Secure Database & API Architecture

High-performance database setup with automated daily backups, encryption, and fast API micro-routes.

Included Deliverable

Cross-Device Responsive Experience

Every screen engineered to look and feel native whether your team opens it on an iPhone, tablet, or 4K monitor.

Included Deliverable

Cloud Deployment & Domain Setup

We configure your production cloud hosting (AWS / Vercel), connect your domain, and set up SSL certificates.

Included Deliverable

Admin Guides & Video Walkthroughs

Recorded step-by-step video tutorials showing your staff exactly how to manage data, products, and user accounts.

Included Deliverable

30-Day Free Bug Warranty

Zero-stress launch protection. If any unexpected bug occurs within 30 days of launch, we fix it at zero extra charge.

Included Deliverable
HONEST DECISION FRAMEWORK

When Custom Software Makes Sense (And When It Doesn't)

Not every business needs custom software. We believe in total transparency: we will tell you upfront if an off-the-shelf tool is a better fit for your current stage.

Invest in Custom Software When

You Have a Proven Workflow That Requires Tailored Scale

  • Unique Competitive Advantage: Your company has a proprietary process, pricing formula, or customer journey that off-the-shelf tools can't support.
  • Growing Subscription Costs: You are paying thousands of dollars monthly in per-user SaaS license fees that penalize your growth.
  • Spreadsheet & Error Bottlenecks: Your team loses 15+ hours weekly copying data between disconnected spreadsheets and forms.
  • Building a Digital Asset: You are launching a commercial SaaS product or marketplace where you must own 100% of the code and IP.
✓ Result: High return on investment (ROI), zero operational ceilings.
Stick to Off-the-Shelf Tools When

Your Requirements Are Standard or Still Unvalidated

  • Standard Retail Store: You are selling basic physical merchandise with standard shipping and standard discounts. A simple Shopify plan is faster and cheaper.
  • Unvalidated Business Idea: You haven't spoken to paying customers yet. Test your hypothesis with no-code or manual phone calls first before investing in custom engineering.
  • Generic Informational Site: You just need a simple 4-page brochure site with your phone number and address.
  • Existing Software Fits 95%+: If an existing $25/mo tool works well without causing frustration, stick with it!
We will always advise you honestly if an off-the-shelf solution makes more financial sense.
PROVEN TECHNICAL CREDIBILITY

Built on Reliable, Modern Technology

You don't need to know how the engine works under the hood. Our role is choosing the exact battle-tested tools that guarantee your software stays fast, secure, and easy to maintain for years.

Next.js, React, TypeScript

High-Speed Frontend

Sub-second page speeds and app-like responsiveness that keep your customers engaged and Google happy.

Why this matters for your business:

Faster websites and portals generate 3x higher conversion rates and zero customer frustration.

Node.js, Express, REST & GraphQL

Resilient Backend Engine

High-concurrency servers that process thousands of simultaneous orders and requests without crashing.

Why this matters for your business:

Rock-solid stability so your operations never freeze during peak business hours.

PostgreSQL, Redis, MongoDB

Bank-Grade Data Storage

Relational database architectures with strict transactional guarantees and automated daily off-site backups.

Why this matters for your business:

Guarantees zero corrupt entries, zero lost customer files, and instant search speeds.

AWS, Vercel, Scalable VPS

Scalable Cloud Hosting

Global cloud infrastructure that automatically scales server capacity during marketing campaigns or seasonal spikes.

Why this matters for your business:

You never pay for idle servers, and your systems stay 99.9% online around the clock.

LONG-TERM PEACE OF MIND

Built for Today. Ready for Tomorrow's Growth.

Enterprise engineering maturity means your software won't break on busy days, leak sensitive customer records, or become impossible to update six months from now.

Bank-Grade Security

We follow modern security standards: SSL/TLS encryption in transit and at rest, role-based staff permissions, secure token authorization, and automated vulnerability monitoring.

Strict Data Protection

Scale Without Rewrites

We architect clean, decoupled modular systems. Your software comfortably scales from 100 daily users to 100,000+ transactions without needing an expensive from-scratch rebuild.

Future-Proof Architecture

99.9% Uptime & Daily Backups

Automated off-site database backups every night, redundant cloud failover, and uptime monitoring so your business continues running smoothly 24/7/365.

Zero Business Interruption

Zero Vendor Lock-In

You own 100% of the source code, database, and accounts. Built on industry-standard open technologies, ensuring you never become hostage to a single agency.

100% Client Ownership
PROVEN CASE STUDIES

Real Software Built for Real Businesses

We don't deal in hypothetical concepts. Here is how our custom software solved real operational bottlenecks and scaled real companies.

View All Case Studies
Preparation Academy
EdTech & Live Examinations

Preparation Academy

High-concurrency live exam portal & automated question bank

The Challenge:

Previous platform crashed during peak admission mock tests. Manual question grading and paper-based result compilation took days, causing student churn.

What We Built:

Architected a custom 3-tier web platform with a real-time exam engine, automated negative marking timer, instant math KaTeX solutions, and comprehensive student analytics.

100%Uptime Under Peak Load
InstantGrading Turnaround
4.9 / 5Student Rating
Exchanger
Omnichannel Retail & Repair Services

Exchanger

Gadget marketplace, trade-in exchange & repair booking ecosystem

The Challenge:

Staff managed customer trade-ins, repair tickets, and branch sales on separate paper logs. Inventory mismatches and lost repair orders cost thousands monthly.

What We Built:

Engineered a unified custom platform connecting a consumer discovery storefront, an automated trade-in valuation engine, customer repair tracking, and an enterprise POS backoffice.

0%Order & Invoicing Errors
Real-TimeBranch Stock Sync
ActiveAutomated bKash Billing
Preview Publication
Publishing & Nationwide Logistics

Preview Publication

Academic e-commerce platform & 64-district delivery engine

The Challenge:

Distributing physical textbooks and digital mock questions across 64 districts required manual order verification, causing delayed shipping and customer complaints.

What We Built:

Built a decoupled custom e-commerce system with dynamic stock ledgers, automated courier shipping API integration, and in-memory asset streaming for instant page loads.

<300msAverage Page Load
64 / 64Districts Covered
EliminatedManual Data Entry
PREDICTABLE INVESTMENT MODEL

Transparent Pricing: What Drives Project Investment?

We don't believe in surprise hourly billing traps or hidden change fees. After reviewing your requirements, we provide a 100% fixed-price scope with clear milestone delivery gates.

3–6 Weeks

Validation MVP

For startups & founders testing a new software product idea

Milestone Billing

30% Kickoff • 35% Staging Demo • 35% Handover

Typical Deliverables
Core feature user workflows & database design
Custom responsive web or mobile app UI/UX
Stripe or local digital payment gateway integration
User authentication & passwordless login
100% IP & source code transfer on day one
30-day post-launch free bug warranty
MOST POPULAR
6–10 Weeks

Business Operations System

For growing SMBs replacing spreadsheets and fragmented SaaS

Milestone Billing

30% Kickoff • 35% Staging Demo • 35% Handover

Typical Deliverables
Everything in MVP, plus multi-role staff permissions
Centralized inventory, customer or booking management
Automated PDF invoicing & receipt generation
Third-party accounting / CRM API webhooks
Executive real-time revenue & KPI dashboard
Staff video tutorials & comprehensive admin guides
10–16 Weeks

Advanced Platform / Marketplace

For multi-vendor platforms, multi-branch retail & enterprise suites

Milestone Billing

25% Kickoff • 25% Sprint 1 • 25% Staging • 25% Launch

Typical Deliverables
Complex multi-tenant architectures & branch syncing
Automated multi-vendor escrow or commission splits
High-throughput transactional queue processing
Legacy database migration & offline sync support
Dedicated server setup with automated failover
Priority SLA support & extended warranty coverage
TRANSPARENT SCOPING CRITERIA

What Factors Determine Your Project's Exact Quote?

Because custom software is engineered around your specific operations, final investment reflects four primary technical drivers:

01

User Roles & Permissions

A simple single-admin tool vs. a multi-branch system with tiered permissions for managers, field staff, and self-service customer portals.

02

Custom Business Logic

Standard data recording vs. complex automated operations like dynamic price calculation, commission splits, automated booking conflict resolvers, or live telemetry.

03

Third-Party Integrations

Connecting with existing internal enterprise ERPs, legacy SQL databases, payment gateways (Stripe, bKash), SMS notifications, or WhatsApp Business APIs.

04

Data Migration & Clean-up

Starting fresh with clean database schemas vs. extracting, sanitizing, deduplicating, and securely transferring years of legacy spreadsheets and customer records.

EVERYTHING YOU NEED TO KNOW

Frequently Asked Questions

Clear answers to common questions non-technical founders and business owners have before starting a project.

No, absolutely not. You do not need to know how software is programmed or have a 50-page technical spec. Your role is simply to explain how your business works, what challenges your team faces, and what outcomes you want to achieve. Our engineers and product designers will translate your real-world workflows into intuitive wireframes and technical architecture.

FRICTION-FREE PROJECT START

Have an Idea or a Business Problem You Want to Solve?

You don't need a 50-page technical specification to talk to us. Tell us what your business is trying to achieve, the operational challenges you currently face, and how your team works. We'll help you explore the right solution with clear timelines and fixed pricing.

No Technical Knowledge Needed
Mutual NDA Signed on Request
100% Free Scope Consultation